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-== The efficient way to solving your problem ==+{{Languages|Support}}
 +The most efficient way to solving your problem, both for you and for the DD-WRT community, is the following:
-The most efficient way to solve your problem, both for you and for the DD-WRT community, is the following.+{|style="width:100%"
 +|style="width:48px;"|{{Click || image=FAQ.jpg | link=Index:FAQ | width=48px| height=48px }}
 +|'''[[Firmware FAQ]]''' <br/> Definitely the first place to visit!
 +|-
 +|{{Click || image=tips.jpg | link=Support | width=48px | height=48px }}
 +|'''[[Support|Wiki Support Page]]''' <br/> Read through this Wiki
 +|-
 +|{{Click || image=Forums.jpg | link=Support:Forums | width=48px | height=48px }}
 +|'''[[Forums]]''' <br/> A wealth of information provided by DD-WRT users
 +|-
 +|style="width:48px;"|{{Click || image=Irc.jpg | link=Support:IRC| width=48px | height=48px }}
 +|'''[[IRC channel|IRC]]''' <br/> Chat with DD-WRT users and developers
 +|-
 +|{{Click || image=Bug.jpg | link=Index:Support | width=48px | height=48px }}
 +|[http://www.dd-wrt.com/bugtracker Bug Tracker] <br/> Check the list of known bugs and submit a new one
 +|-
 +|{{Click || image=contribute.jpg | link=Feature Requests | width=48px | height=48px }}
 +|'''[[Feature Requests]]''' <br/> Ask developers to add new functionality
 +|}
-First, read through the Wiki. Allthough these pages are still (and constantly) under development, they contain a wealth of information. In many cases, your answer is already here. 
-If the solution you need is really, REALLY not in the wiki, head on to the forum. +[[Category:Community]]
- +[[Category:Maturity level]]
- +
-[http://www.dd-wrt.com/phpBB2 The new forum.]+
- +
- +
-The old forum:+
- +
-There is a [http://forum.bsr-clan.de/forum12.html general English WRT54G/GS discussion forum] and the DD-WRT discussion forum [http://forum.bsr-clan.de/forum15.html English] (this is where the action is, or at least was) and [http://forum.bsr-clan.de/forum13.html German]. The old forum is where, at the moment, the most information can be found. The plan is to migrate entirely to the new forum in time.+
- +
- +
-Stop - don't immediately post a new topic. As many, many questions have already been asked and answerred, the forum contains a wealth of information as well. Yes, I may be a little harder to dig up the topic where your problem was treated, but the digging you will do will have a benefit too: you will come accross a lot of useful information on the way. +
- +
- +
-So, start by doing an extensive search on the forum, using various key words that may lead to the topics that can help you. This will save everyone a lot of time.+
- +
- +
-If all the above has not yielded any result, or has left you with more questions, or has only partially helped you - don't hesitate to open a new topic and ask for help, which will be gladly given by the community. Usually, you will have your answer in no time at all.+
- +
- +
-However, please '''make sure''' that you post at least following information to allow the friendly people on the forums to help you:+
- +
-* what device you are using exactly (brand, type, revision);+
-* the exact DD-WRT version used (version number, build date);+
-* a short description of what you were trying to do;+
-* a short report of what happened;+
-* background information (i.e. network setup, wireless setup,...) if applicable.+
- +
-== IRC ==+
- +
-This is the shortest way to contact the developers when there is serious trouble. Before bothering them, please check any other means of solving your problem as listed on this page.+
- +
-* Network: [http://en.wikipedia.org/wiki/Freenode FreeNode] or [irc://irc.hellswinter.net Hellswinter.net] <br />+
-* Channels: [[IRC_Channel_dd-wrt|#dd-wrt]], [[Der_Kanal_dd-wrt.de|#dd-wrt.de]] (German)<br />+
- +
- +
-== Most common problems ==+
- +
-Before trying to fix any error, always make sure that you use the latest (stable) version of DD-WRT. Currently, this may be either DD-WRT v23 SP1 stable or DD-WRT v23 SP1 30-05-2006, which is featuring the new version of DNSMasq and is therefore more mature than the official stable release. The latter version can (confusingly) be found in the "unstable" section of the download area - don't worry, it is stable nontheless. +
- +
-Also, never forget to clear your nvram (reset your router to factory defaults) before AND after flashing a firmware. After that, re-input your settings manually.+
- +
-*[[Router Slowdown|Router slowdown or even random disconnects with connections-intensive applications (P2P, etc ..)]]+
-* Unable to get DHCP address from WAN.+
-** Some ISPs have a MAC address registered for service on their end. Since these ISPs usually assign only one dynamic address at a time, you may need to release the IP assigned to the old router/computer to allow the DD-WRT router to get a new one. You have a few options:+
-# Clone the MAC address from the old router/computer, and leave it that way.+
-# Clone the MAC address from the old router/computer, click the DHCP Release button on the bottom of the Status->Router page. Then turn off the MAC cloning.+
-# Simply unplug the router and cable modem and plug them back in. Note: Make sure to plug in the cable modem first and wait until it is online before plugging in your router.+
-* After upgrading from a pre-v23SP1 to v23SP1, or later, login to web interface no longer works.+
-** As of v23 SP1, the default login for the web interface is:+
-:Username: root<br>+
-:Password: admin+
-* You see many TX-errors for WLAN on your status page.+
-** Set ACK timing to 0 (from the default value of 20000). +
-** Other things that may contribute to a lower error rate:+
-# Set beacon interval lower than the default of 100 (75, for example).+
-# Don't use an ouput power that is higher than you strictly need, it will only produce more noise (not more signal). 75-125mW should be enough for any normal environment.+
-# Use a better antenna that the stock antenna your device comes with. This actually helps you more than increasing ouput power (as this option increases both ouput and sensitivity at the same time),+
-# Use a better antenna on your clients as well.+
- +
-== Troubleshooting ==+
- +
- +
-== Bugtracker ==+
- +
-Sometimes a problem you have may have already been identified as a bug.+
-Check the [http://www.dd-wrt.com/bugtracker bugtracker (registration required)] if this is the case and provide input if neccessary.+
- +
- +
-[[Category:English documentation]]+

Revision as of 10:10, 14 May 2010

The most efficient way to solving your problem, both for you and for the DD-WRT community, is the following:

Firmware FAQ
Definitely the first place to visit!
   
Support
Wiki Support Page
Read through this Wiki
Forums
A wealth of information provided by DD-WRT users
IRC
Chat with DD-WRT users and developers
Bug Tracker
Check the list of known bugs and submit a new one
Feature Requests
Ask developers to add new functionality