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WIFI Calling from abroad via NordVPN

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tomhunter
DD-WRT Novice

Joined: 23 May 2024
Posts: 3

Posted: Thu May 23, 2024 14:50 Post subject: WIFI Calling from abroad via NordVPN

I have an iPhone and a UK O2 sim card. I'm trying to enable WIFI Calling from Bermuda via a Netgear R6800 running DD-WRT v3.0-r47282, with NordVPN OpenVPN configured as per (to a UK server using UDP) https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN

On the iPhone I have enabled Airplane Mode, turned on WIFI, turned off Location Services for WIFI calling, and turned on WiFI Calling. Up until recently WIFI calling seemed to work - the O2 WIFI Calling indicator appeared in the top left of the screen, but it no longer seems to work.

When I run an Ookla speed test to a London UK server, the ping is about 117ms.

How can I debug this? Thanks

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egc
DD-WRT Guru

Joined: 18 Mar 2014
Posts: 13426
Location: Netherlands

Posted: Thu May 23, 2024 15:19 Post subject: Re: WIFI Calling from abroad via NordVPN

tomhunter wrote:

Up until recently WIFI calling seemed to work - the O2 WIFI Calling indicator appeared in the top left of the screen, but it no longer seems to work.

What changed?

Or did you not change anything and it suddenly stopped working?
_________________
Routers:Netgear R7000, R6400v1, R6400v2, EA6900 (XvortexCFE), E2000, E1200v1, WRT54GS v1.
Install guide R6400v2, R6700v3,XR300:https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=316399
Install guide R7800/XR500: https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=320614
Forum Guide Lines (important read):https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=324087

tomhunter
DD-WRT Novice

Joined: 23 May 2024
Posts: 3

Posted: Thu May 23, 2024 15:28 Post subject: Re: WIFI Calling from abroad via NordVPN

egc wrote:

What changed?

Or did you not change anything and it suddenly stopped working?

I don't believe I changed anything - it just seems to have stopped working.

egc
DD-WRT Guru

Joined: 18 Mar 2014
Posts: 13426
Location: Netherlands

Posted: Thu May 23, 2024 16:02 Post subject:

Well then it is not a settings or DDWRT problem if you did not change anything.

Maybe something changed on the NordVPN side?

Ask their support and/or try another server
_________________
Routers:Netgear R7000, R6400v1, R6400v2, EA6900 (XvortexCFE), E2000, E1200v1, WRT54GS v1.
Install guide R6400v2, R6700v3,XR300:https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=316399
Install guide R7800/XR500: https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=320614
Forum Guide Lines (important read):https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=324087

tomhunter
DD-WRT Novice

Joined: 23 May 2024
Posts: 3

Posted: Wed May 29, 2024 11:57 Post subject:
NordVPN support recommended trying a different NordVPN UK server. I tried many of them and I wasn't able to get an O2 WifiCall connection on any. I signed up for Proton VPN and followed the instructions here: https://protonvpn.com/support/vpn-router-ddwrt/ .. and I was immediately able to get a WifiCall connection.

Alozaros
DD-WRT Guru

Joined: 16 Nov 2015
Posts: 6699
Location: UK, London, just across the river..

Posted: Wed May 29, 2024 13:28 Post subject:

although proton and nord vpn’s are cheeper… are not better than mullvad vpn, just saying it out of the blue
_________________
Atheros
TP-Link WR740Nv1 ---DD-WRT 58184 WAP
TP-Link WR1043NDv2 -DD-WRT 58730 Gateway/DoT,Forced DNS,Ad-Block,Firewall,x4VLAN,VPN
TP-Link WR1043NDv2 -Gargoyle OS 1.15.x AP,DNS,QoS,Quotas
Qualcomm-Atheros
Netgear XR500 --DD-WRT 58694 Gateway/DoT,Forced DNS,AP Isolation,4VLAN,Ad-Block,Firewall,Vanilla
Netgear R7800 --DD-WRT 58753 Gateway/DoT,AD-Block,Forced DNS,AP&Net Isolation,x3VLAN,Firewall,Vanilla
Netgear R9000 --DD-WRT 58689 Gateway/DoT,AD-Block,AP Isolation,Firewall,Forced DNS,x2VLAN,Vanilla
Dynalink DL-WRX36-DDWRT 58753
Broadcom
Netgear R7000 --DD-WRT 58627 Gateway/SmartDNS/DoT,AD-Block,IPsetFirewall,Forced DNS,x3VLAN,VPN
NOT USING 5Ghz ANYWHERE
------------------------------------------------------
Stubby DNS over TLS I DNSCrypt v2 by mac913

bushant
DD-WRT Guru

Joined: 18 Nov 2015
Posts: 2126

Posted: Wed May 29, 2024 14:40 Post subject:

One more strike against Nord.
They keep piling up.

Have not used Proton OVPN but plenty happy with their WG. Plenty of servers fairly close and no disconnects.

Speed is usually all this 7800 can do.
Not sure what else to ask for.

Not cheap but you get what you pay for (PIA,Nord, who have no wireguard for routers).

This conversation probably belongs in "Advanced Networking" sub and Marked as "Solved".
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DavidManning
DD-WRT Novice

Joined: 23 May 2024
Posts: 1

Posted: Thu Jun 06, 2024 10:16 Post subject:

tomhunter wrote:

NordVPN support recommended trying a different NordVPN UK server. I tried many of them and I wasn't able to get an O2 WifiCall connection on any.

I signed up for Proton VPN and followed the instructions here: https://protonvpn.com/support/vpn-router-ddwrt/

.. and I was immediately able to get a WifiCall connection.

Thanks for the info, I will try it and I hope it works for me too.

Dutx_
DD-WRT Novice

Joined: 17 Jul 2024
Posts: 1

Posted: Wed Jul 17, 2024 10:40 Post subject:

I see I'm not the only one with this issue. I’ve been running some tests and I noticed that NordVPN blocks Wi-Fi calling from two of my carriers. On the other hand, I ran the same tests with ProtonVPN and Mullvad and it works. The issue is still on NordVPN side. I give up with their customer support, I’ve been explaining to them in several emails that the issue is on their side, but they just read scripts and make nonesense questions.

egc
DD-WRT Guru

Joined: 18 Mar 2014
Posts: 13426
Location: Netherlands

Posted: Thu Jul 18, 2024 8:25 Post subject:

Dutx_ wrote:

Thanks for confirming this issue is on NordVPN's side.

NordVPN was already not on my short list for VPN providers because they do not support WireGuard on the router (they do not hand out a WG config file, you can do it with a workaround via Linux though)
_________________
Routers:Netgear R7000, R6400v1, R6400v2, EA6900 (XvortexCFE), E2000, E1200v1, WRT54GS v1.
Install guide R6400v2, R6700v3,XR300:https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=316399
Install guide R7800/XR500: https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=320614
Forum Guide Lines (important read):https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=324087

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