"This page isn't working" error when saving QoS se

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itm1960
DD-WRT Novice


Joined: 13 Apr 2024
Posts: 27

PostPosted: Tue Apr 16, 2024 9:44    Post subject: "This page isn't working" error when saving QoS se Reply with quote
I have a Netgear R7800 flashed with DD-WRT v3.0-r55779 std (04/12/24)

I am trying to add a QoS rule for bittorrent. I click the "Add Service" button, enter details of the ports/protocol etc, bit when I click Save or Apply Settings I get a "This page isn't working" error. This appears immediately if I click Save, and takes a bit longer if I click "Apply Settings" (in this case I get a "Processing...please wait" message in between.

The changes that I am trying to make are not being saved.

I've tried both Chrome and Edge browsers (on Windows 11).

Any idea what might be causing this?
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ho1Aetoo
DD-WRT Guru


Joined: 19 Feb 2019
Posts: 3207
Location: Germany

PostPosted: Tue Apr 16, 2024 9:51    Post subject: Reply with quote
The browser cache may need to be cleared.
This should be done after every firmware update
CTRL+F5

Otherwise, cached data may corrupt the entire WebIF.
This also happens if another WebIF from a different firmware was accessible under this IP address.

Otherwise, post screenshots of the settings you have made.

_________________
Quickstart guides:
use Pi-Hole as simple DNS-Server with DD-WRT
VLAN configuration via GUI - 1 CPU port
VLAN configuration via GUI - 2 CPU ports (R7800, EA8500 etc)

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Marvell OCTEON TX2 - QHora-322 - OpenWrt 23.05.3 - Gateway
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itm1960
DD-WRT Novice


Joined: 13 Apr 2024
Posts: 27

PostPosted: Tue Apr 16, 2024 9:55    Post subject: Reply with quote
Thanks. OK I tried Ctrl-F5 (and also Shift-F5 - I wasn't sure which was correct). Still get the error. I also tried it from a different machine and got the same error.

Here are my settings:
ho1Aetoo
DD-WRT Guru


Joined: 19 Feb 2019
Posts: 3207
Location: Germany

PostPosted: Tue Apr 16, 2024 10:11    Post subject: Reply with quote
works here without any problems
by the way, the name "bittorrent" is already taken
Therefore I have changed the name
I have also tried "Bittorrent" - it also works but you can't select it in the service list.



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_________________
Quickstart guides:
use Pi-Hole as simple DNS-Server with DD-WRT
VLAN configuration via GUI - 1 CPU port
VLAN configuration via GUI - 2 CPU ports (R7800, EA8500 etc)

Routers
Marvell OCTEON TX2 - QHora-322 - OpenWrt 23.05.3 - Gateway
Qualcomm IPQ8065 - R7800 - DD-WRT - WAP
itm1960
DD-WRT Novice


Joined: 13 Apr 2024
Posts: 27

PostPosted: Tue Apr 16, 2024 10:15    Post subject: Reply with quote
Strange. I have exactly the same details as you (and changed the name to Bittorrent2), and I still get the error whenever I try to save or apply the settings.

Will try rebooting the router to see if that helps...

EDIT: No, a reboot didn't help :0(
ho1Aetoo
DD-WRT Guru


Joined: 19 Feb 2019
Posts: 3207
Location: Germany

PostPosted: Tue Apr 16, 2024 10:42    Post subject: Reply with quote
CTRL+F5 works with most browsers.
But I have no idea, I use Chrome

Use another browser and or the incognito mode
In any case, I cannot reproduce the problem



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_________________
Quickstart guides:
use Pi-Hole as simple DNS-Server with DD-WRT
VLAN configuration via GUI - 1 CPU port
VLAN configuration via GUI - 2 CPU ports (R7800, EA8500 etc)

Routers
Marvell OCTEON TX2 - QHora-322 - OpenWrt 23.05.3 - Gateway
Qualcomm IPQ8065 - R7800 - DD-WRT - WAP
itm1960
DD-WRT Novice


Joined: 13 Apr 2024
Posts: 27

PostPosted: Tue Apr 16, 2024 10:53    Post subject: Reply with quote
I am also using Chrome, and DD-WRT v3.0-r55779 std (04/12/24). Same error on 2 different Windows machines.
Very strange...
itm1960
DD-WRT Novice


Joined: 13 Apr 2024
Posts: 27

PostPosted: Tue Apr 16, 2024 11:03    Post subject: Reply with quote
Sorry my mistake...I misunderstood the UI...I thought that applying the change would add the service to the main list. It actually adds it to the dropdown list, from where I can then add it to the main list.
Now I get it.
Doh!
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