Posted: Thu Dec 28, 2023 23:22 Post subject: Asus will not sync with exchange - SOLVED
SOLVED. (The problem owed to user error.)
My Asus RT-AC66U has been running wrt for years and had few problems. Just now, though, after I went away and turned the router off for a week, I have no Internet. My ISP says that the problem is that the router will not 'sync' with the exchange. An engineer is coming but can anyone advise (in advance)? I can pick up replies tomorrow - at my friend's house. (Also: there do seem to be no or few reported problems from other local users of the ISP.)
Thinks that I have tried to no avail include (1) powercycling the router and modem; (2) reflashing the firmware; (3) resetting the router to stock settings (via the wrt GUI - except that my attempt to do that seemed to fail); (4) looking at logs for clues.
The last endeavour - looking at logs - did reveal the following.
- My router seems to have the wrong time set. I saw this via SSH. I tried to set the correct time using the 'date' command, but that failed, by dint of a syntax error, even though I was going by what a Linux computer reported in its `man date`.
- A log reports a bad block of EEC RAM. I don't know whether that was there before.
- There was some other suggestive stuff in the logs but . . I forgot to bring that with me (to my friend's house, where I am using the Internet).
Also: my _local_ network continues to work.
I will now (at my friend's house) download the most recent firmware and flash that and see whether it works. (My current firmware: dd-wrt-53305-Asus_RT-AC66U.trx.) _________________ My router: Asus RT-AC66U
Operating systems on devices that I use with that router: GNU-Linux; Windows 10; Android 13
Last edited by WouldRatherBeFOSS on Fri Dec 29, 2023 1:25; edited 1 time in total
Turn off router and modem. Wait at least five minutes. Turn on modem. Wait another five minutes. Turn on router. Also, check your cables. _________________ "The woods are lovely, dark and deep,
But I have promises to keep,
And miles to go before I sleep,
And miles to go before I sleep." - Robert Frost
"I am one of the noticeable ones - notice me" - Dale Frances McKenzie Bozzio
Dale: thanks. I did in fact try what you suggested - but perhaps after you suggested it (but before I read your reply). What I had no noticed until recently was that . . the modem was not fully plugged in. It was not on. Thus, its light was off. But, because I have all the lights disabled on my _router_, I failed to notice that lack of light.
So (if you know the term): PEBKAC. Apologies! _________________ My router: Asus RT-AC66U
Operating systems on devices that I use with that router: GNU-Linux; Windows 10; Android 13
