GUI Not Accessible - ERR_CONNECTION_RESET

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itschag
DD-WRT Novice


Joined: 11 Mar 2023
Posts: 2

PostPosted: Sat Mar 11, 2023 13:49    Post subject: GUI Not Accessible - ERR_CONNECTION_RESET Reply with quote
DD-WRT: 03-05-2023-r51937
Platform: Netgear X10 R9000

I went from the R9000 latest stock firmware to r51937. Flash went well. I changed the user and password upon prompt without issues. I am able to ping the router gateway and all devices are online, however, the GUI goes unresponsive. After about 10-20 minutes, I am able to hit the GUI again but after a few seconds of browsing the interface it goes unresponsive with ERR_CONNECTION_RESET.

I did the 10 second factory reset, put in my new login creds and entered but again, after a few seconds the GUI went unresponsive. Tried multiple browsers with private mode also, no luck.


Code:
curl -v 192.168.1.1
*   Trying 192.168.1.1:80...
* Connected to 192.168.1.1 (192.168.1.1) port 80 (#0)
> GET / HTTP/1.1
> Host: 192.168.1.1
> User-Agent: curl/7.86.0
> Accept: */*
>
* Recv failure: Connection reset by peer
* Closing connection 0
curl: (56) Recv failure: Connection reset by peer
Sponsor
ho1Aetoo
DD-WRT Guru


Joined: 19 Feb 2019
Posts: 2927
Location: Germany

PostPosted: Sat Mar 11, 2023 14:59    Post subject: Reply with quote
This usually happens when the user/password is entered incorrectly several times.

I get exactly the same message when my IP is blocked.

Code:
 curl -v 192.168.1.1
*   Trying 192.168.1.1:80...
* TCP_NODELAY set
* Connected to 192.168.1.1 (192.168.1.1) port 80 (#0)
> GET / HTTP/1.1
> Host: 192.168.1.1
> User-Agent: curl/7.68.0
> Accept: */*
>
* Recv failure: Die Verbindung wurde vom Kommunikationspartner zurückgesetzt
* Closing connection 0
curl: (56) Recv failure: Die Verbindung wurde vom Kommunikationspartner zurückgesetzt



If the httpd would crash and stop then there would be a different message.
So you and your browser are surely doing something wrong.
egc
DD-WRT Guru


Joined: 18 Mar 2014
Posts: 12837
Location: Netherlands

PostPosted: Sat Mar 11, 2023 15:26    Post subject: Reply with quote
Moved to the appropriate forum.

See the forum guidelines about where to post.

_________________
Routers:Netgear R7000, R6400v1, R6400v2, EA6900 (XvortexCFE), E2000, E1200v1, WRT54GS v1.
Install guide R6400v2, R6700v3,XR300:https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=316399
Install guide R7800/XR500: https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=320614
Forum Guide Lines (important read):https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=324087
Alozaros
DD-WRT Guru


Joined: 16 Nov 2015
Posts: 6410
Location: UK, London, just across the river..

PostPosted: Sat Mar 11, 2023 17:01    Post subject: Reply with quote
try the older 51935 or even 51887 im still on it and waiting the big WIP to settle down...but i can see some positive R9000 reports even with 51937... so no idea what's happening on your side....more details will put more light on the problem...
also try to switch to https web interface access as most of the new edge browsers prevent the http use
and force https...

_________________
Atheros
TP-Link WR740Nv1 ---DD-WRT 55179 WAP
TP-Link WR1043NDv2 -DD-WRT 55303 Gateway/DoT,Forced DNS,Ad-Block,Firewall,x4VLAN,VPN
TP-Link WR1043NDv2 -Gargoyle OS 1.15.x AP,DNS,QoS,Quotas
Qualcomm-Atheros
Netgear XR500 --DD-WRT 55460 Gateway/DoH,Forced DNS,AP Isolation,4VLAN,Ad-Block,Firewall,Vanilla
Netgear R7800 --DD-WRT 55460 Gateway/DoT,AD-Block,Forced DNS,AP&Net Isolation,x3VLAN,Firewall,Vanilla
Netgear R9000 --DD-WRT 55363 Gateway/DoT,AD-Block,AP Isolation,Firewall,Forced DNS,x2VLAN,Vanilla
Broadcom
Netgear R7000 --DD-WRT 55460 Gateway/SmartDNS/DoH,AD-Block,Firewall,Forced DNS,x3VLAN,VPN
NOT USING 5Ghz ANYWHERE
------------------------------------------------------
Stubby DNS over TLS I DNSCrypt v2 by mac913
ho1Aetoo
DD-WRT Guru


Joined: 19 Feb 2019
Posts: 2927
Location: Germany

PostPosted: Sat Mar 11, 2023 17:30    Post subject: Reply with quote
Just log in with another IP via telnet or ssh and see what is in /tmp/blocklist Smile
itschag
DD-WRT Novice


Joined: 11 Mar 2023
Posts: 2

PostPosted: Sat Mar 11, 2023 18:41    Post subject: Reply with quote
Thank you all for the replies. I could not enable SSH to check the block list, unfortunately. The access was denied almost immediately.

Oddly enough, both of my M1/ARM Mac's (MacStudio and MacBookPro) could not access the GUI. I then tried my old Intel Windows 11 machine with IE, and it worked without issues.

I have no idea why this is the case. Once I was in, I enabled ssh and checked the block list but found no IP's. Very confusing issue for me but I'll continue to access the GUI via the Windows machine until I can pinpoint the problem.
ho1Aetoo
DD-WRT Guru


Joined: 19 Feb 2019
Posts: 2927
Location: Germany

PostPosted: Sat Mar 11, 2023 18:45    Post subject: Reply with quote
The blocked IPs are only blocked and stored for a few minutes.

So you have to look when you have no access with the other device.
The description fits anyway, first works, then 10min not, works again, then not again etc.

Edit: another possibility would be to activate syslod in the "services" tab.
Then you could look in /tmp/var/log/messages if the httpd process crashes.

The syslog also shows whether clients are banned.
blkt
DD-WRT Guru


Joined: 20 Jan 2019
Posts: 5660

PostPosted: Sun Mar 12, 2023 0:24    Post subject: Reply with quote
If you lock yourself out with wrong password the timeout is 5 minutes and it resets this timer if you are impatient.

However, sounds like a browser issue. Configuration, addons extensions plugins, most commonly history or cache.
Clear history or use a portable. Temporary cache bypass: Ctrl+F5, Cmd+Shift+R or new private window/incognito.

Some browsers with available macOS builds:

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release
https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr

https://www.waterfox.net/download/
https://classic.waterfox.net/

https://www.palemoon.org/download.shtml

https://www.google.com/chrome/
https://www.microsoft.com/en-us/edge/business/download
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