WRT 1200AC crashes and resets to factory defaults

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exaveal
DD-WRT Novice


Joined: 10 Jan 2015
Posts: 21

PostPosted: Tue Oct 18, 2022 20:14    Post subject: WRT 1200AC crashes and resets to factory defaults Reply with quote
Hi all,

my Linksys WRT 1200 AC v1 running firmware DD-WRT v3.0-r50500 (10/13/22) does make a lot of problems.
Problems began beginning this year, so I started to update the firmware. I am now running on the latest dd-wrt firmware I found here: https://dd-wrt.com/support/other-downloads/?path=betas%2F

My configuration crashes. The router does reboot and resets automaticall to factory defaults.
All I'm doing is:
- set user & password
- enter my ISP data (Germany, Telekom VLAN7)
- change Router IP to 192.168.101.100/24
- DHCP Start IP address to 192.168.101.101
- set Static DNS


That's it. Takes 15-30 minutes, router crashes and restarts again with default settings.
CPU is about 75C°


What can I do? Shit, it always was stable but now I have that much problems.
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bushant
DD-WRT Guru


Joined: 18 Nov 2015
Posts: 2036

PostPosted: Tue Oct 18, 2022 20:58    Post subject: Reply with quote
Possible power supply failing.
Try another if you can find it.

Default is for router to factory reset after 5 failed attempts to boot.
Can be disabled at Administration->Management->Bootfail Handling
to see what difference it makes.

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exaveal
DD-WRT Novice


Joined: 10 Jan 2015
Posts: 21

PostPosted: Tue Oct 18, 2022 21:28    Post subject: Reply with quote
Can I see anything in the logs regarding power supply problems?
Just for my understanding: You mean It tries to reboot 5 times with my configuration because of power supply problems and the factory defaults are working then? Do they need less power?
dale_gribble39
DD-WRT Guru


Joined: 11 Jun 2022
Posts: 1927

PostPosted: Tue Oct 18, 2022 22:02    Post subject: Reply with quote
The way the LAN IP and DHCP pool is handled has changed. How many DHCP clients did you allow for with a start IP of x.x.x.101? I believe the new default is 190, and that will crash it.
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exaveal
DD-WRT Novice


Joined: 10 Jan 2015
Posts: 21

PostPosted: Tue Oct 18, 2022 22:36    Post subject: Reply with quote
Only 98:


I deactivated "factory reset after 5 failed attempts to boot". I will update tomorrow if it worked overnight.

In the logs I just found some errors, but I don't think this is regarding the factory resets:
Code:

Jan 1 01:00:08 router syslog.info syslogd started: BusyBox v1.35.0
Jan 1 01:00:08 router daemon.info smartd[1080]: smartd 7.3 2019-12-30 r5022 [armv7l-linux-4.9.330] (local build)
Jan 1 01:00:08 router daemon.info smartd[1080]: Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org
Jan 1 01:00:08 router daemon.info smartd[1080]: Opened configuration file /usr/etc/smartd.conf
Jan 1 01:00:08 router daemon.info smartd[1080]: Drive: DEVICESCAN, implied '-a' Directive on line 32 of file /usr/etc/smartd.conf
Jan 1 01:00:08 router daemon.info smartd[1080]: Configuration file /usr/etc/smartd.conf was parsed, found DEVICESCAN, scanning devices
Jan 1 01:00:08 router daemon.crit smartd[1080]: In the system's table of devices NO devices found to scan
Jan 1 01:00:08 router daemon.info smartd[1080]: Unable to monitor any SMART enabled devices. Try debug (-d) option. Exiting...
Jan 1 01:00:08 router user.info : [smartd] : Error on startup, returncode 17
Jan 1 01:00:08 router user.info : [resetbutton] : successfully started
Jan 1 01:00:08 router user.debug : mac80211: start deconfigure_single_ath9k
Jan 1 01:00:08 router user.debug : mac80211: start delete_ath9k_devices
Jan 1 01:00:08 router user.info : [bridge] : interface wlan0 successfully deleted from bridge br0
Jan 1 01:00:09 router user.debug : mac80211: leave delete_ath9k_devices
Jan 1 01:00:09 router user.debug : mac80211: leave deconfigure_single_ath9k
Jan 1 01:00:09 router user.debug : mac80211: start deconfigure_single_ath9k
Jan 1 01:00:09 router user.debug : mac80211: start delete_ath9k_devices
Jan 1 01:00:09 router user.info : [bridge] : interface wlan1 successfully deleted from bridge br0
Jan 1 01:00:09 router user.debug : mac80211: leave delete_ath9k_devices
Jan 1 01:00:09 router user.debug : mac80211: leave deconfigure_single_ath9k
Jan 1 01:00:09 router user.info : [bridge] : bridge br0 successfully added
Jan 1 01:00:09 router daemon.info mstpd[984]: error, CTL_set_cist_bridge_config: Couldn't find bridge with index 7
Jan 1 01:00:09 router daemon.info mstpd[984]: error, CTL_set_cist_bridge_config: Couldn't find bridge with index 7
Jan 1 01:00:09 router user.info : [bridge] : interface eth1 successfully added to bridge br0
Jan 1 01:00:09 router user.debug : mac80211: start deconfigure_single_ath9k
Jan 1 01:00:09 router user.debug : mac80211: start delete_ath9k_devices
Jan 1 01:00:09 router user.debug : mac80211: leave delete_ath9k_devices
Jan 1 01:00:09 router user.debug : mac80211: leave deconfigure_single_ath9k
Jan 1 01:00:09 router user.debug : mac80211: start deconfigure_single_ath9k
Jan 1 01:00:09 router user.debug : mac80211: start delete_ath9k_devices
Jan 1 01:00:09 router user.debug : mac80211: leave delete_ath9k_devices
Jan 1 01:00:09 router user.debug : mac80211: leave deconfigure_single_ath9k
Jan 1 01:00:09 router user.debug : mac80211: start configure_single_ath9k
Jan 1 01:00:09 router user.debug : mac80211: start setRTS
Jan 1 01:00:09 router user.debug : mac80211: leave setRTS
Jan 1 01:00:19 router user.info : [autochannel] : wlan0: freq:5580 qual:99 noise:-95 eirp: 26
dale_gribble39
DD-WRT Guru


Joined: 11 Jun 2022
Posts: 1927

PostPosted: Tue Oct 18, 2022 23:28    Post subject: Reply with quote
Autochannel on wifi and a single static DNS server? Maybe we should take a look at all of your configurations. While 75°C is within specs, I would consider a fan on top of the router case pulling air through it.
_________________
"The woods are lovely, dark and deep,
But I have promises to keep,
And miles to go before I sleep,
And miles to go before I sleep." - Robert Frost

"I am one of the noticeable ones - notice me" - Dale Frances McKenzie Bozzio

<fact>code knows no gender</fact>

This is me, knowing I've ruffled your feathers, and not giving a ****
Some people are still hard-headed.

--------------------------------------
Mac Pro (Mid 2012) - Two 2.4GHz 6-Core Intel Xeon E5645 processors 64GB 1333MHz DDR3 ECC SDRAM OpenSUSE Leap 15.5
blkt
DD-WRT Guru


Joined: 20 Jan 2019
Posts: 5690

PostPosted: Wed Oct 19, 2022 2:24    Post subject: Reply with quote
If you are using the Apply button avoid it, instead use the Save button when necessary then reboot when finished.
exaveal
DD-WRT Novice


Joined: 10 Jan 2015
Posts: 21

PostPosted: Wed Oct 19, 2022 5:52    Post subject: Reply with quote
Morning,

so it did not work. I woke up and again, router is on default settings.
So can the power supply be a problem? I do not have another one fitting to test. Is it worth trying?

The Wifi Auto Channel is just because I set up the config complete new (not restoring settings from my previous configurations on older builds). Wifi I haven't set up yet completely.

Perhaps it's the only solution left to have a look on complete config. How can I show you the config best way? I have screenhosts of almost all pages. Because I made a "visual" backup Wink
Or is there any way to check the logs? Not possible if always resetting to defaults, right?

Thx all.
blkt
DD-WRT Guru


Joined: 20 Jan 2019
Posts: 5690

PostPosted: Sat Oct 22, 2022 5:59    Post subject: Reply with quote
If a known good firmware develops problems, and a reconfiguration does not fix, seems to be a hardware failure.
the-joker
DD-WRT Developer/Maintainer


Joined: 31 Jul 2021
Posts: 2146
Location: All over YOUR webs

PostPosted: Sat Oct 22, 2022 9:43    Post subject: Reply with quote
And the obvious clearing browser cache? ctrl + f5 would help somewhat some gremlins but not the reset itself to defaults.

A serial connection left open during a longer period would probably shed some light, perhaps also setting console_debug=1 and setting up a syslog server to receive the logs elsewhere and then would show any points that it starts to fail (obviously otherwise logs are lost) the server would need to be on a external connected machine.

serial log would be better especially if its a continuous log during the points the router reboots. By default 5 failed reboots = reset to defaults, but we need to know why it fails to boot that many times.

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bushant
DD-WRT Guru


Joined: 18 Nov 2015
Posts: 2036

PostPosted: Sat Oct 22, 2022 12:51    Post subject: Reply with quote
exaveal wrote:
Or is there any way to check the logs? Not possible if always resetting to defaults, right?

Papertrail is free and easy to setup remote logging.

May or may not be of any help. Worth a try.

But as @blkt stated, if it was working and then it doesn't hardware is likely suspect.
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