R9000 Wifi Failure = firmware load issues

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WWTK
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Joined: 14 May 2017
Posts: 38

PostPosted: Thu Aug 13, 2020 18:39    Post subject: R9000 Wifi Failure = firmware load issues Reply with quote
Hello and thank you for the hard work you all put into this.


I have an R9000 that I can't get to accept DD-WRT firmware. I can TFTP the netgear firmware just fine. Once that is done I attempt to load the factory-to-ddwrt.img file fails to complete loading. I get the message for the downgrade, click OK, click Yes to upload. The firmware transfers to the router to 100% but then never reboots. The power LED blinks in the "fast" mode indicating flash mode and never continues. I have let it sit like this for as much as 30 minutes just to be sure.

If I reboot the router at this point, it does seem to boot but doesn't accept a connection via ssh, telnet or http and I have to reboot to TFTP mode and reload factory firmware. I have tried two different factory firmwares, and voxel firmware as well. They all fail the same. I have loaded this same file onto two other routers, so I know the file is good.

I would appreciate any insights anyone might have.

WWTK
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blkt
DD-WRT Guru


Joined: 20 Jan 2019
Posts: 5700

PostPosted: Thu Aug 13, 2020 18:51    Post subject: Reply with quote
Installed anything new to the operating system like security software, a recent set of drivers or updates?

Patch Tuesday just passed by in the land of Microsoft.

Which browser and version are you using? Any addons, extensions or plugins recently installed?

I use Waterfox Classic (not current) and Pale Moon. Clear all history.

Maybe TFTP factory-to-ddwrt?
WWTK
DD-WRT Novice


Joined: 14 May 2017
Posts: 38

PostPosted: Thu Aug 13, 2020 19:00    Post subject: Reply with quote
Thank you for the response,

Sorry I forgot to mention loading the factory-to-ddwrt file also results in the same situation, although it does reboot as it should after it loads. Router is pingable but refuses connections.

I'm not certain but I feel like perhaps I am dealing with some nvram issue(s).
msoengineer
DD-WRT Guru


Joined: 21 Jan 2017
Posts: 1783
Location: Illinois Moderator

PostPosted: Thu Aug 13, 2020 19:04    Post subject: Reply with quote
Which version of dd-wrt are you trying to load?
_________________
FORUM RULES

TIPS/TRICKS: Best QCA Wifi Settings | Latency tricks | QoS Port priority | NEVER USE MU-MIMO |
Why to NOT use MU-MIMO | Max Wifi Pwr by Country | Linux Wifi Pwr | AC MCS & AX MCS | QCA 5Ghz chnls to use | WIFI Freq WIKI | TFTP R7800 | Don't buy AX | IPERF3 How-To

[R9000]52396 nightly (Main Router)
[EA8500]43192 & 45493 (2xOffsite)
[R7800] resting
[WDR3600]BS 44715 (Offsite)
[A7v5]BS 43038 (Offsite+spare napping)
WWTK
DD-WRT Novice


Joined: 14 May 2017
Posts: 38

PostPosted: Thu Aug 13, 2020 19:08    Post subject: Reply with quote
Hello and thanks for the response,

I have tried r44122 and r43904 both I have installed previously as well as r44187 which is of course new.
blkt
DD-WRT Guru


Joined: 20 Jan 2019
Posts: 5700

PostPosted: Thu Aug 13, 2020 19:09    Post subject: Reply with quote
You may have run into a bad blocks situation, not sure though.

Tried a hard reset? (hold reset button 7 to 10 seconds)

Which Ethernet port are you connected to?
WWTK
DD-WRT Novice


Joined: 14 May 2017
Posts: 38

PostPosted: Thu Aug 13, 2020 20:54    Post subject: Reply with quote
Hello,

The MD5 that is returned is OK, so the transfer is good and since the factory firmware loads and boots fine, the port is OK as well.

I suspect something in nvram is corrupt or missing. I have another router with a sort of similar issue but in reverse. It loads firmware just fine, but with stock netgear firmware the radios don't work but they are fine with dd-wrt, go figure.

WWTK
msoengineer
DD-WRT Guru


Joined: 21 Jan 2017
Posts: 1783
Location: Illinois Moderator

PostPosted: Thu Aug 13, 2020 21:14    Post subject: Reply with quote
are you able to telnet into the router?

if so, you can try resetting the nvram that way...



nvram erase && reboot

This assumes you are already running dd-wrt on the router...

I can't tell if you have dd-wrt on it now or not...

please clarify.

If you have dd-wrt on it now, you should be using the webupgrade BIN file and not the IMG file.

_________________
FORUM RULES

TIPS/TRICKS: Best QCA Wifi Settings | Latency tricks | QoS Port priority | NEVER USE MU-MIMO |
Why to NOT use MU-MIMO | Max Wifi Pwr by Country | Linux Wifi Pwr | AC MCS & AX MCS | QCA 5Ghz chnls to use | WIFI Freq WIKI | TFTP R7800 | Don't buy AX | IPERF3 How-To

[R9000]52396 nightly (Main Router)
[EA8500]43192 & 45493 (2xOffsite)
[R7800] resting
[WDR3600]BS 44715 (Offsite)
[A7v5]BS 43038 (Offsite+spare napping)
WWTK
DD-WRT Novice


Joined: 14 May 2017
Posts: 38

PostPosted: Thu Aug 13, 2020 21:19    Post subject: Reply with quote
Hello,

No, I can only access the router with netgear firmware on it, or voxel's netgear firmware variant. If dd-wrt does load (such as via TFTP) I can not connect ssh, telnet nor http to it, I get a connection refused message.
msoengineer
DD-WRT Guru


Joined: 21 Jan 2017
Posts: 1783
Location: Illinois Moderator

PostPosted: Thu Aug 13, 2020 21:40    Post subject: Reply with quote
WWTK wrote:
Hello,

No, I can only access the router with netgear firmware on it, or voxel's netgear firmware variant. If dd-wrt does load (such as via TFTP) I can not connect ssh, telnet nor http to it, I get a connection refused message.



Factory reset the router via gui, reboot and confirm all settings are reset. Then load the oldest linksys firmware you can find. Then reset again via gui, reboot and confirm all settings reset, then hard reset via the reset button for 7-10 seconds...re-confirm all settings were reset, then try to load a factory-to-ddwrt.IMG file using TFTP. read my R7800 tftp instructions in my signature...the same holds for R9000 minus the LED light colors.

_________________
FORUM RULES

TIPS/TRICKS: Best QCA Wifi Settings | Latency tricks | QoS Port priority | NEVER USE MU-MIMO |
Why to NOT use MU-MIMO | Max Wifi Pwr by Country | Linux Wifi Pwr | AC MCS & AX MCS | QCA 5Ghz chnls to use | WIFI Freq WIKI | TFTP R7800 | Don't buy AX | IPERF3 How-To

[R9000]52396 nightly (Main Router)
[EA8500]43192 & 45493 (2xOffsite)
[R7800] resting
[WDR3600]BS 44715 (Offsite)
[A7v5]BS 43038 (Offsite+spare napping)
WWTK
DD-WRT Novice


Joined: 14 May 2017
Posts: 38

PostPosted: Thu Aug 13, 2020 21:47    Post subject: Reply with quote
Hello,

I actually just did a similar thing, I loaded an old Kong firmware which does load and run but the radios don't show up. Factory reset is confirmed by the router asking for a password when I connect. I set the password and then went to the commands screen where I then erased the nvram and rebooted, again receiving the password screen when I connected. I then upgraded the firmware to the recent build and the same result. I am now suspecting a kernel panic. I will connect a serial console to it later tonight and see what the damn thing is doing when it boots.

Thanks again to all who are helping!


WWTK
msoengineer
DD-WRT Guru


Joined: 21 Jan 2017
Posts: 1783
Location: Illinois Moderator

PostPosted: Thu Aug 13, 2020 22:33    Post subject: Reply with quote
It's possible your wifi radios went bad. KP69 has reported that his R9000 was ok for a little bit and then the wifi radios bit the dust....

Might be you got bunked wifi radios...maybe he'll chime in how he was able to fully flush that out.

_________________
FORUM RULES

TIPS/TRICKS: Best QCA Wifi Settings | Latency tricks | QoS Port priority | NEVER USE MU-MIMO |
Why to NOT use MU-MIMO | Max Wifi Pwr by Country | Linux Wifi Pwr | AC MCS & AX MCS | QCA 5Ghz chnls to use | WIFI Freq WIKI | TFTP R7800 | Don't buy AX | IPERF3 How-To

[R9000]52396 nightly (Main Router)
[EA8500]43192 & 45493 (2xOffsite)
[R7800] resting
[WDR3600]BS 44715 (Offsite)
[A7v5]BS 43038 (Offsite+spare napping)
WWTK
DD-WRT Novice


Joined: 14 May 2017
Posts: 38

PostPosted: Fri Aug 14, 2020 0:04    Post subject: Reply with quote
Hello,

As suspected, the kernel dies. It appears it may be mis identifying the 60GHz radio and passing a bad argument, this seems a rather nasty bug, the full boot is below.
kernel-panic69
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Joined: 08 May 2018
Posts: 14223
Location: Texas, USA

PostPosted: Fri Aug 14, 2020 0:32    Post subject: Reply with quote
I never got around to installing a serial adapter and checking into it. Mine currently has Voxel on it, but it's sitting being unused, as I have not been able to get the radios to stay working. There have been reports of the radios dying on stock firmware in the Netgear forums and some luck bringing them back, but I have not taken the time. Might have to see if BrainSlayer has some insight. Mine always booted up, just the radios and wireless tabs in the webUI were gone.
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WWTK
DD-WRT Novice


Joined: 14 May 2017
Posts: 38

PostPosted: Fri Aug 14, 2020 3:57    Post subject: Reply with quote
Hello,

I did manage to get the latest firmware loaded by first loading the old Kong build and disabling the radio. As I thought, it is for some reason attempting to configure the 60Ghz radio as 5GHz. See attached picture please.

WWTK
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