Upgrade hangs

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jassing
DD-WRT Novice


Joined: 30 Sep 2006
Posts: 22

PostPosted: Tue Jul 23, 2019 21:05    Post subject: Upgrade hangs Reply with quote
I have a Netgear R6250, I attempting to upgrade from v3 37305 to 40189.

I upload the firmware; I get the "wait" graphic, which stays indefinitely. The 1st time I tried to upgrade, I let it sit that way for a week. The second time, about 24 hours.

Both times, the GUI, telnet, etc all stop working, but traffic continues to flow without issue. Eventually, I power cycle the router & it all comes back up, but remains at 37305.

Ideas?
thanks
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egc
DD-WRT Guru


Joined: 18 Mar 2014
Posts: 3781
Location: Netherlands

PostPosted: Wed Jul 24, 2019 7:38    Post subject: Reply with quote
Before upgrading reset to defaults, after upgrading reset to defaults by telnetting into your router and do:
Code:
nvram erase && reboot

Put settings in manually do not restore from a backup.

I think your router is also supported by Kong's builds see: https://www.desipro.de/ddwrt/K3-AC-Arm/
Have a look in the supported models file in that directory: https://www.desipro.de/ddwrt/K3-AC-Arm/Supported%20Models

As you are having a Broadcom router you should post these questions in the Broadcom forum.

_________________
Routers:Netgear R7800, Netgear R6400v1, Netgear R6400v2, Linksys EA6900 (XvortexCFE), Linksys E2000 (converted WRT320N), WRT54GS v1.
Install guide Linksys EA6900: http://www.dd-wrt.com/phpBB2/viewtopic.php?t=291230
Simple PBR (Policy Based Routing) script: https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=318662
Install guide R6400v2:http://forum.dd-wrt.com/phpBB2/viewtopic.php?t=316399
OpenVPN server setup guide:
https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=318795
Install guide R7800: https://forum.dd-wrt.com/phpBB2/viewtopic.php?t=320614
jwh7
DD-WRT Guru


Joined: 25 Oct 2013
Posts: 2309
Location: Indy

PostPosted: Wed Jul 24, 2019 15:30    Post subject: Reply with quote
jassing wrote:
I have a Netgear R6250, I attempting to upgrade from v3 37305 to 40189. [...]
The 1st time I tried to upgrade, I let it sit that way for a week. The second time, about 24 hours.

Both times, the GUI, telnet, etc all stop working, but traffic continues to flow without issue. Eventually, I power cycle the router & it all comes back up, but remains at 37305.
egc wrote:
Before upgrading reset to defaults, after upgrading reset to defaults by telnetting into your router and do:
Code:
nvram erase && reboot

Put settings in manually do not restore from a backup.
If it still isn't taking, try `nvram erase` followed by CLI install, or a different build (after check the new build threads), or finally TFTP.

You don't have to wait over 15min to flash anything, btw. Wink

_________________
# NAT/SFE/CTF: limited speed w/ DD # Repeater issues # DD-WRT info: Builds, Types, Modes, Changelog, Peacock, Demo #
x64 OPNsense 19.7.2|EA6900v1.1@1GHz FT 2019.3b|DD 40599: WNDR4500v2, WNDR4000@533, E1500@353, R6300v1,
2*E2500, WRT54*@250: GLv1.1 nsg, GSv6 µ
|RT-N66U@663 Merlin 380.70|OEM: WGR614v10@400-WNR1000v3 mod
jassing
DD-WRT Novice


Joined: 30 Sep 2006
Posts: 22

PostPosted: Wed Jul 24, 2019 16:41    Post subject: Reply with quote
Thanks; I'll try erasing everything... Not the most ideal option.
FWIW Kong's build just reported "failed" when I tried to update using it. (but I had not yet erased the firmware)

Will try later today...

thank you
flyzipper
DD-WRT User


Joined: 21 Feb 2016
Posts: 257

PostPosted: Wed Jul 24, 2019 21:08    Post subject: Reply with quote
37305 was around the time when upgrading via the web GUI was broken. Just perform the upgrade from the command line and you should be back in business.

(memory from my own comment > 37405 thread... because I was running 37305 during that upgrade)
jwh7
DD-WRT Guru


Joined: 25 Oct 2013
Posts: 2309
Location: Indy

PostPosted: Thu Jul 25, 2019 17:14    Post subject: Reply with quote
flyzipper wrote:
37305 was around the time when upgrading via the web GUI was broken. Just perform the upgrade from the command line and you should be back in business.

(memory from my own comment > 37405 thread... because I was running 37305 during that upgrade)
Ha, I was thinking that might be the case, but couldn't find concrete comments or tickets about it. Wink
_________________
# NAT/SFE/CTF: limited speed w/ DD # Repeater issues # DD-WRT info: Builds, Types, Modes, Changelog, Peacock, Demo #
x64 OPNsense 19.7.2|EA6900v1.1@1GHz FT 2019.3b|DD 40599: WNDR4500v2, WNDR4000@533, E1500@353, R6300v1,
2*E2500, WRT54*@250: GLv1.1 nsg, GSv6 µ
|RT-N66U@663 Merlin 380.70|OEM: WGR614v10@400-WNR1000v3 mod
kernel-panic69
DD-WRT Guru


Joined: 08 May 2018
Posts: 1913
Location: Texas, USA

PostPosted: Thu Jul 25, 2019 17:40    Post subject: Reply with quote
If you're selecting 'reset to defaults' when you flash and upgrade, don't. It is broken since around 36168. IT was working for me prior to that, and I haven't checked it since.
jassing
DD-WRT Novice


Joined: 30 Sep 2006
Posts: 22

PostPosted: Tue Jul 30, 2019 3:47    Post subject: Reply with quote
Thanks;
even clearing out settings 1st, still wouldn't take an update...

using command line got it updated.
kernel-panic69
DD-WRT Guru


Joined: 08 May 2018
Posts: 1913
Location: Texas, USA

PostPosted: Tue Jul 30, 2019 4:34    Post subject: Reply with quote
I can't remember if bumping from 37305 to 37405 hung for me or not. I had pretty much quit resetting to defaults prior to that, anyway. Glad it all worked out. Hopefully, the next webflash upgrade doesn't hang for you.
foz111
DD-WRT User


Joined: 01 Oct 2017
Posts: 170

PostPosted: Fri Aug 02, 2019 7:49    Post subject: Reply with quote
Use IE not Chrome, not sure what your using but that always works for me.
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