Unable to access amazon.com

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MisinformedDNA
DD-WRT Novice


Joined: 27 Jul 2019
Posts: 10

PostPosted: Sat Jul 27, 2019 16:14    Post subject: Unable to access amazon.com Reply with quote
I own a Linksys E1200 v1. I use the WiFi to do typical things like gaming, streaming movies, and browsing the web, but of all the things, my wife and I can't access amazon.com on our Android phones (or the CapitalOne app) over WiFi.

I can't load amazon.com via:
- Moto G5 over home WiFi
- Moto G6 over home WiFi

But I can load amazon.com fine via:
- phone over LTE
- phone over the library's WiFi
- laptop over WiFi

When I say "won't load", what I mean is that the progress bar in the browser moves maybe 10% and then just hangs (see attached image) until I get "This site can't be reached" (ERR_CONNECTION_CLOSED). It seems like maybe a DNS or proxy issue, but my laptop works just fine over WiFi and both phones work fine over LTE.

When connected to my home WiFi, my phone shows that "Proxy" is set to "None" and "IP settings" is set to "DHCP"

Any ideas what is going wrong or how to debug this?
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lazardo
DD-WRT User


Joined: 17 Apr 2014
Posts: 101
Location: SF Bay Area

PostPosted: Tue Jul 30, 2019 20:00    Post subject: Reply with quote
Pls repost in the Broadcom forum with details on any changes made from default installation.

This is not an advanced networking issue.
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