Posted: Tue Nov 03, 2020 1:35 Post subject: whatsapp Voice/Video Calls not working intermittently
Hi
I am DD WRT Novice, I like the firmware and its capabilities.
I have issues with whatsapp voice/video calls not working intermittently.
The issue is the phone rings and when I answer the call; it will stay on connecting.
Firmware: DD-WRT v3.0-r44048 std (08/02/20)
Model : Linksys WRT 1900AC
I have looked up on the internet and port forwarded the following ports
TCP: 4244,5222,5223,5228,5242
TCP/UDP: 59234, 50318
UDP: 3478,45395
I have tried different UDP timeout settings,enabled uPnP, various wifi configurations works for a while and same issue.
Any assistance is much appreciated, Thank you for your support and assistance.
Joined: 16 Nov 2015 Posts: 6446 Location: UK, London, just across the river..
Posted: Tue Nov 03, 2020 7:32 Post subject:
although im not using whatsapp (for some other reasons) I know of, other ppl are using it, on my Netgear R7800 router... i haven't done anything like port forwarding or so...and it should be working even without that...
In your case it sound either like client based issue or you router is connected to a device/modem that cuts off that communication... investigate in this direction...
Are you using iphone based device, on this marvel based router...?
try this line if that happens over wi-fi
add to wi-fi security password page> hostapd box,
save & apply....
ap_max_inactivity=600
or try even value of 900
also this question belongs to Marvel based devices forum...
also in your router wi-fi settings make sure you use the correct settings...
use NG mixed and select a channel do not use auto..
and AC/N mixed for 5Ghz too and select a channel _________________ Atheros
TP-Link WR740Nv1 ---DD-WRT 55630 WAP
TP-Link WR1043NDv2 -DD-WRT 55723 Gateway/DoT,Forced DNS,Ad-Block,Firewall,x4VLAN,VPN
TP-Link WR1043NDv2 -Gargoyle OS 1.15.x AP,DNS,QoS,Quotas
Qualcomm-Atheros
Netgear XR500 --DD-WRT 55779 Gateway/DoH,Forced DNS,AP Isolation,4VLAN,Ad-Block,Firewall,Vanilla
Netgear R7800 --DD-WRT 55819 Gateway/DoT,AD-Block,Forced DNS,AP&Net Isolation,x3VLAN,Firewall,Vanilla
Netgear R9000 --DD-WRT 55779 Gateway/DoT,AD-Block,AP Isolation,Firewall,Forced DNS,x2VLAN,Vanilla
Broadcom
Netgear R7000 --DD-WRT 55460 Gateway/SmartDNS/DoH,AD-Block,Firewall,Forced DNS,x3VLAN,VPN
NOT USING 5Ghz ANYWHERE
------------------------------------------------------
Stubby DNS over TLS I DNSCrypt v2 by mac913
Hi Alozaros
Thank you very much for your assistance.
I have already contacted the service provider for any blockages on the network/ports. They are sending a new modem.
Also as a note, in the interim I reverted from dd-wrt to the Linksys firmware no issues so far (about 7 hours) once I receive the new modem I will install dd-wrt and try again with your inputs and feedback.
BTW I am using android and even with iphone it is the same.
Joined: 28 Sep 2018 Posts: 29 Location: Buenos Aires, Argentina
Posted: Tue Nov 03, 2020 20:05 Post subject:
Estimados tom2tom:
With my WRT1900AC V2 Firmware: 44048 the same thing happens to me. If someone calls me, the call stays connecting. I noticed that if I disconnect my Samsung phone from the Wi-Fi network and reconnect it. The call can be established.
I also have a Netgear X10 from last Saturday. So far I had no problems with the R9000. I have other settings in the Wirelles tab on this device. All else is the same as the Linksys
The reason why I had to disable WMM is to get whatsapp connecting issue with wifi. It happens intermittently only. Only time it works without issue is with WMM disabled. I tried with Linksys firmware, no issues. Only with DD WRT I have issue. Also I don't have Lot devices...
Based on my trials, the issue of whatsapp calls/ wifi not connecting intermittently has been resolved with the following settings.
Based on what I read from different dd-wrt forum discussions, I changed the beacon interval and the DTIM Interval for both my 2.4GHz & 5GHz wireless. The forum also suggested that the odd number is better suited for the beacon interval