Nest Thermostat Issues

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robn30
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Joined: 14 Aug 2013
Posts: 16

PostPosted: Tue Sep 25, 2018 23:25    Post subject: Nest Thermostat Issues Reply with quote
So I bought a WRT3200ACM for VPN performance and now my Nest Thermostats constantly go offline and connecting with the Nest App is completely spotty. Before this I was using a TP-Link WDR3600 and it worked flawlessly with DD-WRT build 36698, which is the same build I am using on the WRT3200ACM. Any advice on getting them working. I have tried some of the stuff I have seen online, like increasing DTIM, but that hasn't fixed the issue. I also tried increasing the Beacon Interval but my Lenovo Ultrabook doesn't like it when I set it to 200 ms. The Ultrabook refuses to connect to the Internet although it connects to the 3200ACM just fine. Thanks in advance for any advice.
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Adamcarter
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Joined: 09 Aug 2016
Posts: 235

PostPosted: Wed Sep 26, 2018 3:59    Post subject: Reply with quote
Go back to firmware from may 7th


AND STAY THERE.


Problem is related to issue #6319

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WRT3200ACM V1 r39267 std (03/22/19) OpenVPN client
tildajones
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Joined: 29 Jun 2017
Posts: 3

PostPosted: Wed Sep 26, 2018 13:37    Post subject: DNSMasq Reply with quote
Have you tried disabling DNSMasq?

Nest Thermostat and Logitech Harmony Hub dd-wrt fix
BobbyLee
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Joined: 04 Jul 2016
Posts: 131

PostPosted: Wed Sep 26, 2018 17:34    Post subject: Reply with quote
Same advice as Adamcarter, install release r35898 from May 7th. That's the last release that didn't suffer the WiFi disconnect/hang issues. The device connecting but having no internet connection is a good description of the 'hang' part.
robn30
DD-WRT Novice


Joined: 14 Aug 2013
Posts: 16

PostPosted: Wed Oct 03, 2018 0:39    Post subject: Reply with quote
Adamcarter wrote:
Go back to firmware from may 7th


AND STAY THERE.


Problem is related to issue #6319

Thanks for the advice. Can I flash that without performing a factory default reset and will it save my configuration. Kinda like upgrading using stock Linksys firmware. Thanks.
robn30
DD-WRT Novice


Joined: 14 Aug 2013
Posts: 16

PostPosted: Wed Oct 03, 2018 1:41    Post subject: Reply with quote
robn30 wrote:
Adamcarter wrote:
Go back to firmware from may 7th


AND STAY THERE.


Problem is related to issue #6319

Thanks for the advice. Can I flash that without performing a factory default reset and will it save my configuration. Kinda like upgrading using stock Linksys firmware. Thanks.

I flashed to r35898 using the Wiki instructions for the WRT3200ACM. Worked perfectly and kept all configuration settings. Now we will see if the Nest Thermostats stay online and connected to the internet.
Adamcarter
DD-WRT User


Joined: 09 Aug 2016
Posts: 235

PostPosted: Wed Oct 03, 2018 2:12    Post subject: Reply with quote
Oh it will, we have no doubts.

Don’t ever update your firmware now.

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robn30
DD-WRT Novice


Joined: 14 Aug 2013
Posts: 16

PostPosted: Fri Oct 05, 2018 19:22    Post subject: Reply with quote
Adamcarter wrote:
Oh it will, we have no doubts.

Don’t ever update your firmware now.

They have been rock solid, no going offline at all. So since you say never update, I take it this version is near perfection and everything is working? I see it appears that a new version just came out, but I will heed the advice provided and stick where I'm at. Everything seems to be working great for me on r35898. Thanks again for the advice.
Adamcarter
DD-WRT User


Joined: 09 Aug 2016
Posts: 235

PostPosted: Fri Oct 05, 2018 21:32    Post subject: Reply with quote
You can now update to 10/4/18 build. 6319 has been fixed.


But i recommend backing up your settings.

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Adamcarter
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Joined: 09 Aug 2016
Posts: 235

PostPosted: Fri Oct 05, 2018 21:35    Post subject: Reply with quote
Also, u may want to read the stickies. About not putting dd-wrt on both partitions on the 3200acm.

You may have already, some like to have the original oem linksys firmware on one partition and one dd-wrt on the other partition

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WRT3200ACM V1 r39267 std (03/22/19) OpenVPN client
robn30
DD-WRT Novice


Joined: 14 Aug 2013
Posts: 16

PostPosted: Sat Oct 06, 2018 14:00    Post subject: Reply with quote
Adamcarter wrote:
Also, u may want to read the stickies. About not putting dd-wrt on both partitions on the 3200acm.

You may have already, some like to have the original oem linksys firmware on one partition and one dd-wrt on the other partition

Nope, I read the WRT3200ACM specific forum before flashing DD-WRT at all. I was pleasantly surprised to see that it had dual partitions. After flashing DD-WRT I used the process spelled out in the the WRT3200ACM thread. Used command "ubootenv set boot_part 1", didn't reboot, and flashed r35898 over r36698. Worked perfectly. So far everything is working as expected. Unfortunately that forum thread also recommends using the latest build, and admittedly, I didn't read the entire thread.

Is there anything with build r35898 that is glaringly faulty? I have now read some of the other threads about the frustration with BS seemingly ignoring the 6319 SVN. Glad it's fixed, unless r35898 has issues that would affect me, I might just stick with it, unless there is good reason to upgrade.
Adamcarter
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Joined: 09 Aug 2016
Posts: 235

PostPosted: Sun Oct 07, 2018 6:27    Post subject: Reply with quote
I think u are doing the right thing.

5/7/18 build is/was phenominal.

Its still early days with the new build. With the addition of wpa3 which maybe 2 or 3 devices in the world have, i am sure all the new stuff added broke other things. Will take some time to flesh out.

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jeffsko
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Joined: 22 Jan 2019
Posts: 1

PostPosted: Tue Jan 22, 2019 19:22    Post subject: Reply with quote
I'm running Firmware: DD-WRT v3.0-r37305 std (10/10/18 on my WRT3200AC and I have what sounds like the same problem now where I have to disable all DNSmasq funtions to get it to connect to the nest service. I'm not clear on how was debugged so if this is not the same behavior I can open a new post instead.
Yemble
DD-WRT Guru


Joined: 17 Feb 2010
Posts: 611
Location: Yorkshire (GOC)

PostPosted: Wed Jan 23, 2019 12:31    Post subject: Reply with quote
jeffsko wrote:
I'm running Firmware: DD-WRT v3.0-r37305 std (10/10/18 on my WRT3200AC and I have what sounds like the same problem now where I have to disable all DNSmasq funtions to get it to connect to the nest service. I'm not clear on how was debugged so if this is not the same behavior I can open a new post instead.


Why not try a more current build first, to see it it has been fixed? You can easily revert back.

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